Privacy
Contact Details
Your name, email address, telephone number and any business or organisation details you choose to provide.
- Name
- Phone
Privacy Policy
How We Handle Your Information
This policy explains how Legacy Vision Entertainment collects, uses and protects personal information when you enquire about acts, packages or events.
Information We Collect
What you may share with us
We collect the details needed to respond to enquiries, recommend suitable entertainment and manage event conversations.
Privacy
Event Details
Information about your event, such as date, venue, location, audience size, event type, preferred acts and budget guidance.
- Date and venue
- Preferred act
- Event style
Privacy
Website Data
The hosting service may record basic request, device and security information. The enquiry service uses a one-way value derived from the network address to apply short-term submission limits; the raw address is not stored in the enquiry database.
- Request data
- Rate-limit protection
- Security logs
Privacy
Cookies & Storage
The public website does not store enquiry details in browser storage. External media providers may receive normal request information and set technical security cookies. The authorised staff area uses a secure, strictly necessary session cookie. We do not place advertising cookies.
- No browser-stored enquiries
- Secure staff session
- No advertising cookies
How We Use Information
Why we process your details
We use personal information only where it helps us respond, plan, improve the service or meet basic business obligations.
Privacy
Responding to Enquiries
We use your information to reply to messages, check availability and provide entertainment recommendations.
- Availability checks
- Quotes
- Follow-up messages
Privacy
Event Planning
Where an enquiry progresses, details may be used to coordinate timings, venue requirements, performers and booking administration.
- Planning notes
- Performer coordination
- Booking records
Privacy
Service Improvement
We may review enquiry patterns and website performance to improve the roster, pages and enquiry process.
- Website improvement
- Roster planning
- Customer experience
Sharing & Retention
Who may receive information
We keep sharing limited and practical, and only retain information for as long as needed for enquiries, bookings or legal/business records.
Privacy
Performers & Suppliers
Relevant event details may be shared with acts, performers or suppliers where needed to check availability or deliver an event.
- Availability
- Event delivery
- Logistics
Privacy
Service Providers
Website hosting, email providers such as Google/Gmail, form, analytics or business software providers may process information on our behalf.
- Hosting
- Gmail
- Business tools
Privacy
Retention
Enquiry information is kept only for as long as reasonably needed for correspondence, bookings, accounting or dispute handling.
- Enquiry records
- Booking history
- Legal obligations
Privacy
Data Security
Reasonable organisational and technical safeguards are used to protect information from unauthorised access, loss or misuse.
- Access controls
- Secure systems
- Limited sharing
Your Choices
Control over your data
You can contact Legacy Vision Entertainment to ask about your personal information or to request updates or removal where applicable.
Privacy
Access & Correction
You can ask what personal information we hold about you and request corrections if something is inaccurate.
- Access
- Correction
- Clarification
Privacy
Deletion
You can ask us to delete information where we no longer need it for enquiries, bookings or legal/business requirements.
- Removal requests
- Retention limits
- Case-by-case review
Privacy
Contact
For privacy queries, contact Legacy Vision Entertainment using the website contact form and include 'Privacy' in your message.
- Contact form
- Privacy query
- Response request
Data Protection Details
Your rights and our responsibilities
This section records the practical arrangements used for website enquiries.
Controller
Who is responsible
Legacy Vision Entertainment is the controller for information submitted through this website. Contact info@lvents.co.uk for data-protection requests.
Lawful bases
Why processing is permitted
We process enquiries to take steps at your request before entering a contract. We use legitimate interests for proportionate service administration and security, and legal obligation where records must be retained.
Retention
How long information is kept
Unconverted website enquiries are reviewed or deleted after 18 months. Booking and accounting records may be retained for up to seven years. Security and audit records are retained only as needed to protect the service and evidence authorised actions.
International processing
Service providers
Hosting and communications providers may process information outside the UK. Where this occurs, we require an applicable adequacy decision or approved contractual safeguards.
Individual rights
Access, correction and control
Depending on the circumstances, you may request access, correction, erasure, restriction, portability or object to processing. Where consent is used, it can be withdrawn without affecting earlier lawful processing. We do not use enquiry information for automated decisions or profiling.
Right to object
You can object to legitimate-interests processing
You may object where we rely on legitimate interests for service administration or security. Email info@lvents.co.uk with “Privacy objection” so we can review and respond to your circumstances.
Required information
What is needed for an enquiry
Name, a contact method, venue or location, and event type are required so we can identify and respond to an enquiry. A valid event date is required when a date is supplied. If these details are not provided, the online enquiry cannot be submitted; there is no statutory obligation to use the form.
Complaints
How to raise a concern
Please contact us first so we can investigate. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.